AI concierge for luxury estates. One call away.
Casa Curators gives your estate a voice. One dedicated phone number connects owners, staff, and guests to an AI concierge that knows every access code, vendor, appliance, and procedure — instantly, around the clock.
How It Works
From property walkthrough to AI concierge in days — not months
White-glove property digitization
Our team visits your estate and conducts a comprehensive audit — documenting every system, appliance, vendor, access code, and emergency procedure into a structured knowledge base built exclusively for your property.
Your estate gets a dedicated number
We provision a private phone line for your property. No app to download, no portal to log in to. Owners, managers, and approved guests receive the number and can call from anywhere in the world.
Caller identity determines access
The moment someone calls, the AI identifies their role by caller ID. Owners hear everything. Staff get operational details. Guests receive curated amenity guidance. Access is automatic and secure.
Instant answers, live transcripts
The AI concierge answers in natural language — no menus, no hold music. Every conversation is logged with a real-time transcript. Request an email summary at any point during the call.
Platform Capabilities
Everything your estate needs, accessible through a single call
Trusted by the World's Finest Estates
What our clients say
“We manage nine properties across four countries. Before Casa Curators, every staff transition meant re-training from scratch. Now the estate knowledge is institutional — the AI never forgets, never leaves.”
Principal, Private Family Office
Geneva, Switzerland
“A guest called at 2am asking how to disarm the secondary alarm. In thirty seconds, the AI walked them through it perfectly. That alone justified the entire platform.”
Property Manager
Malibu, California
“The onboarding team was extraordinarily thorough. They found documentation gaps we didn't even know existed. We now have a living record of the estate that updates as we add information.”
UHNW Property Owner
Palm Beach, Florida
Who It's For
Built for those who expect the exceptional
Casa Curators is purpose-built for high-complexity, high-value properties where information management is a matter of security and service.
Private Estate Owners
- Manage complex multi-system properties without staff dependency
- Share access confidently with guests and vendors
- Maintain institutional knowledge across ownership transitions
- Full transparency on all estate activity
Family Offices & Property Managers
- Standardize estate management across multiple properties
- Reduce liability from information gaps
- Eliminate the onboarding burden for new staff
- Detailed audit trails for compliance and reporting
Luxury Hospitality & Rentals
- Give high-net-worth guests a white-glove digital concierge
- Automate responses to common guest inquiries
- Protect sensitive information with role-based access
- Build premium brand equity through service excellence
Frequently Asked Questions
Questions we hear often
How long does onboarding take?
Most estates are fully operational within 5–10 business days. Our team conducts an in-person property audit, documents all relevant systems and information, and configures the AI concierge to your property's specifications. Complex multi-structure estates may require additional time.
What types of information can the AI access?
The AI can answer questions about access codes, alarm systems, appliance operation and troubleshooting, vendor contacts, maintenance schedules, emergency procedures, Wi-Fi credentials, utility management, pool and HVAC systems, and any other operational information documented during onboarding.
How is sensitive information protected?
All knowledge base data is encrypted at rest and in transit. Role-based access controls are enforced at the call level — callers cannot access information outside their authorized scope. Caller ID verification is used to authenticate identity automatically.
What happens if the AI doesn't know something?
The AI will clearly communicate when information is outside its knowledge base and can suggest escalation paths — such as connecting to a property manager or providing relevant emergency contacts. The knowledge base is continuously updatable as your estate evolves.
Can the AI handle emergency situations?
Yes. Emergency procedures are a core part of the onboarding documentation. The AI can walk callers through property-specific emergency protocols, provide critical contact numbers, and help locate shutoffs, breakers, and safety equipment. It is always clear that 911 should be called for life-threatening emergencies.
How are guests managed differently from owners?
Caller ID determines access tier automatically. Guests are configured to receive hospitality-focused information — amenities, house rules, local recommendations, and general operational guidance — without exposure to sensitive access codes or financial records.
Can I update the knowledge base after onboarding?
Absolutely. The knowledge base is a living document. You can submit updates through your dedicated account manager or our secure update portal. For major changes — a renovation, new systems installed — we offer follow-up property visits to re-audit affected areas.
Is Casa Curators available internationally?
Yes. We support dedicated phone numbers in most major markets and our AI concierge operates in multiple languages. International estates are a core part of our client base. Contact us to confirm availability for your specific markets.
Still have questions? Reach out directly.
Your estate deserves an intelligence layer.
We onboard a limited number of new estates each quarter to ensure every property receives the care and depth it deserves. Inquire today to secure your place.